top of page

Behavioral Intelligence Lab

​行为智能实验室

The Behavioral Intelligence Lab works toward a human-centered future where AI truly serves human wellbeing. Many of the hardest problems in today's wellbeing crisis are behavioral: people who need services and care don't seek it, don't stay with it, and are rarely reached by the providers. These are problems of matching, engagement, personalization, and measurement — and they are the problems we work on.
 

We develop the science and methods for understanding how humans and AI agents behave and make decisions. We apply that understanding to match people with the care, services, and products they need and to help them stay engaged. We also turn behavioral data into instruments that can make providers more productive and improve the wellbeing of the people they serve.

​

Our members are from multidisciplinary backgrounds, including quantitative marketing, computer science, economics, cognitive science, and psychology. We work to be a place where these different ways of thinking sharpen one another.

Research Theme

1. Computational Behavioral Science of AI and Human

We model, analyze, and explain the behavior of human and AI agents, as service providers or consumers, from individuals to markets. For example:

  • Human-AI collaboration in professional service

  • Design of AI memory and behavior for customer service

2. AI for the Wellbeing Economy

We hope our research can contribute to a human-centered future in which AI technology serves human wellbeing. For example:

  • AI-enabled systems for enhancing efficiency in healthcare

  • Human–AI affective relationships for social and emotional wellbeing

Join Us

Postdoc, PhD, and RA positions are available. We look for candidates who share our research interests and have relevant research experience. If interested, please email me a copy of your resume, transcripts, papers, and other relevant materials. ​​

Selected Working Papers and Publication

Funding

We would like to thank our corporate sponsors and the funding agencies (the HK Research Grants Council, HKUST, MSI) for supporting our research.

bottom of page